Carnegie's classic bestseller--an inspirational personal-development guide that shows how to achieve lifelong success--is now in a newly packaged edition, the first hardcover release of this classic since 1981.

This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...

Working well with others is critical to professional success, yet many people struggle with "authority issues" that can block their progress. Professor Gruenfeld combines research on the psychology of power with the acting skills of the theater to illustrate how our nonverbal behavior affects how we are perceived in a hierarchy—far more than the words or arguments we use. In fact, she notes, our words account for only 7% of our argument's impact....

Today’s young workers are a new breed, thanks to two unique forces in their upbringing. Raised during the self-esteem movement, they are often self-confident and used to attention. And the first generation to grow up with technology, they work fast and expect fast results. In the workforce, they can seem demanding, even disrespectful of authority, especially the occasional “roaring tiger” with an inflated sense of entitlement. Leaders that adjust...

Voss, a former international hostage negotiator for the FBI, offers a new, field-tested approach to high-stakes negotiations whether in the boardroom or at home. Go inside the world of high-stakes negotiations and discover the skills that helped Voss and his colleagues succeed where it mattered most: saving lives. He shares the nine effective principles that will give you the competitive edge in any discussion.

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...

Martha B. Coven is the John L. Weinberg/Goldman Sachs & Co. Visiting Professor at the Princeton School of Public and International Affairs and the founder of Coven Consulting. She has been writing on the job for more than twenty-five years, in the White House and for members of Congress as well as in the private sector. A practical and compact guide to writing for professionals Writing is an essential skill in today's workplace. From messaging...

Master the art of public speaking with a mind- and content-based approach to success. How to Present to Absolutely Anyone is the ultimate guide to successful public speaking. Presentations, talks, and speeches are unavoidable in school, work, and even social occasions (have you ever had to deliver a wedding toast?) -but fear of public speaking is statistically more common than fear of death. Author Mark Rhodes once pretended he had crashed his car...

"MSNBC's Mehdi Hasan isn't one to avoid arguments. He relishes them, as the lifeblood of democracy and the only surefire way to establish the truth. Arguments help us solve problems, uncover new ideas we might not have considered, and nudge our disagreements toward mutual understanding. A good argument, made in good faith, has intrinsic value-and can also simply be fun. Arguments are everywhere-and especially given the fierce debates we're all embroiled...