When 911 operator Michael Summer returns to work after suffering a personal tragedy, she receives a mysterious call from a frightened child begging for help. She soon begins having visions of a young girl believed to have been a drowning victim. The visions lead Michael to the town of Starlight, Pennsylvania, where she uncovers the story of a girl who went missing years before. Though the girl was written off as a drowning victim, Michael believes...

Tells the story (adapted from the short story by O. Henry) about two men who kidnap a mischievous boy and request a large ransom for his return, but the boy turns the tables on his captors.